Here you will find the answers to the questions we get asked the most about here at Event Dance Floors.
If you can’t find the answer to the question you are looking for, please feel free to give us a call or send us an email and we will be glad to help.
DO YOU HAVE INSURANCE & PAT CERTIFICATES?
Yes – of course we do! We carry public liability insurance and our electric dance floors have an annual PAT test.
They are an essential part of our business and we will happily supply documents to anyone who books one of our dance floors.
WHAT AREA DO WE COVER?
We are based in North Wales and cover a 30 mile radius of Event Dance Floors HQ with FREE delivery. Delivery costs for further afield will be calculated depending on the location.
WHAT POWER IS REQUIRED?
A single 13 amp plug point is the only requirement for the Starlit dance floors up to 16ft x 16ft. Where required we provide cable covers to prevent any wires laid across pathways.
CAN THE DANCE FLOOR BE LAID OUTDOORS?
No, the LED dance floors aren’t designed to be used outdoors and are not weather resistant. However they do work well in Marquees that have been installed properly, adequately covered and where there is a level floor surface.
HOW LONG DOES IT TAKE TO INSTALL A DANCE FLOOR?
A typical dance floor size of 4m x 4m (16ft x 16ft) takes up to an hour, dismantling can be done in 30 minutes.
CAN THE DANCE FLOOR BE LAID IN ANY SHAPE OR SIZE?
The shape can be square, rectangle or catwalk style.
IS THE DANCE FLOOR SURFACE SLIPPERY?
No, the dance floor surface is designed for use as a dance floor and is made from tough acrylic, so is not slippery underfoot. However our terms and conditions state that no liquids, drinks or food are to be taken on the dance floor. Your Damage Deposit may be retained if any water damage is found.
WHAT IF THE DANCE FLOOR GETS DAMAGED?
When you book with us, we take a £100 Refundable Damage Deposit. This is held to cover any damage that might be done to the Dance Floor.
At the end of your event, our team will inspect the floor. You will have the £100 refunded after the event, as long as there is no damage to our equipment.
The main thing that would cause damage would be spilt liquid – such as drinks.
WE WOULD LIKE TO BOOK A DJ FOR OUR WEDDING. HOW DO WE GO ABOUT IT?
Our team of Professional DJs have many year’s experience and know how to get a party going! Simply use the enquiry form and give us the date you’re looking for.
CAN WE SUBMIT A PLAYLIST OF OUR FAVOURITE SONGS?
Yes, you are welcome to submit a playlist as a guide for your event.
We suggest that you supply us a list of up to 20 songs, and we will then adapt the music around your playlist. For a wedding, you can include your first dance, a last dance and maybe any songs from the hen / stag party.
We usually take requests on the night too, and our DJs use their experience and knowledge to play the night as it should be.
If you would like some help or ideas, we have created this handy guide with hints & tips on putting together the Perfect Playlist here.
Please note we cannot accept CDs or music files on the day.
ARE YOU COMPLIANT WITH GDPR LEGISLATION?
Yes we are. Your privacy and how your data is handled is very important to us. All bookings are managed by an online booking system, nothing is printed out or stored locally. We don’t take payments over the phone either – these will all be processed by bank transfer or handled by our online payment system – Stripe. So you know they’re secure.
For more detailed information, please read our Terms & Conditions
DO I HAVE TO PAY A DEPOSIT?
We take a minimum deposit of 25% to secure the booking. This is payable within 14 days of your booking. You will then be sent a receipt.
HOW CAN I PAY?
You can pay by:
SANTANDER and the account is called “EVENT DANCE FLOORS Ltd”
Please make any cheques payable to “Event Dance Floors Ltd” and post to:
Event Dance Floors Ltd, PO BOX 202, Rhos-on-Sea, Colwyn Bay, LL29 0EU